Archived Why SERVPRO Blog Posts
SERVPRO: Here to Make Your Life Easier
7/20/2022 (Permalink)
At SERVPRO, we take pride in strong customer service and experts in the industry. Our team has years of experience and constant training.
Did you experience a fire, a flood or a plumbing problem in your home or business? There’s no one better to call for your reparations and restorations than SERVPRO® of Studio City / Valley Village. We will make it “Like it never even happened.” Our quick and professional response team will know just what to do when you need assistance.
Highly Trained Professionals
Our restoration technicians are experts at restoring salvageable items from water or fire, and they document their work every step of the way. We guarantee our team will do their best job on your remediation and/or restoration project.
Customer Care
At SERVPRO, we take pride in strong customer service and experts in the industry. Our team has years of experience and constant training to ensure we do the best job in getting your home or business back to normal after we come through it.
Easier Insurance Claims Process
Insurance claims can be confusing and challenging, but we are here to help. Our team assists you in documentation for a quicker, easier insurance claim experience.
Don’t wait, the technicians at SERVPRO® of Studio City / Valley Village are waiting to assist you today! Give us a call at (818) 508-7282, we are 24/7/365.
What to do After a Flood
7/15/2022 (Permalink)
If you experience a flood on your property, let our experienced team of franchise professionals assess the flooding for any potential water damage.
Even while in a drought, Southern California is an area of high flood risk. Floods, when not treated properly, can potentially result in hundreds of thousands in damages. Heavy rain is just one potential cause of flooding. In reality, there are a variety of ways that your property could flood.
Top 3 Common Causes of Floods
- Poor drainage
- Broken pipes
- Damaged foundations
Floodwater often becomes contaminated with sewage and chemicals, and it is unsafe to live in these conditions. It’s important to keep pipes in good condition as water damage is costly to repair.
If you experience flooding in your home perform the below actions to help keep damage down, but only when it is safe to do so:
- Stop the flooding from its source
- Turn off electricity (take extra care to avoid any moisture or collected water)
- Safely evacuate the structure affected by flooding
Once in a dry, safe location:
- Contact your insurance company
- Document the flooding (Take note of what was damaged by the water)
If you experience a flood on your property, let our experienced team of franchise professionals assess the flooding for any potential water damage. We will get your home back to pre-flood condition. Contact SERVPRO® of Studio City / Valley Village at (818) 508-7282 to begin the flood restoration, we are 24/7/365.
Count on SERVPRO to Fix Your Property
7/11/2022 (Permalink)
No matter what time it is or how large the job, the SERVPRO team is always ready to quickly respond to your emergency. Just give us a call today!
SERVPRO of Studio City / Valley Village is the restoration service for you! Whether it’s an issue with fire, water, mold or more, the team at SERVPRO is dedicated to responding to your emergency. When there is significant water or fire damage to your property, always seek out professional help. Our professionals have the proper skills, techniques and equipment needed to quickly combat any problems. Quick action to restore damaged property is our number one priority. By trusting the SERVPRO experts, we can ensure as many items will be salvaged as possible, in a safe and healthy way.
In addition to our restoration services, you can contact SERVPRO of Studio City / Valley Village for any of your cleaning service needs. From air duct cleaning to removing biohazard contaminants, our team will take care of what you don’t want to for a safe, clean and comfortable home.
All it takes to getting your disaster taken care of is a visit to our website or a call to our dedicated 24-hour emergency line. They’ll have all the answers to your questions about next steps following damage to your home or property. No matter what time it is or how large the job, the SERVPRO team is always ready to quickly respond to your emergency. If you don’t know where to turn after your home suffers damage, just call SERVPRO® of Studio City / Valley Village at (818) 508-7282, we are 24/7/365.
3 Facts About Water Damage
3/2/2022 (Permalink)
Additional inspections are performed after the water extraction process to confirm the extent damage has occurred.
Dealing with water damage is a nightmare. Uneasy questions about what to do, what insurance will cover, and what to save first will begin to pile up. When a pipe bursts or fire suppression system fails, life is put on hold until everything is dried and secured. That is not always the easiest of tasks.
Here are a few facts about the water restoration process to help educate you, and help in securing your property should a water damage disaster occur.
1. Water Type
Generally, water damage invades a property in (3) types: sewage, rainwater, and freshwater. Depending on the water type invading your property, it may need the expertise of a professional remediation company like SERVPRO®. It is critical when dealing with water damage to understand the source of the issue so as to safely remediate current damage and limit any potential future damage. If sewage water damage is suspected, a professional and experienced water damage restoration company will have the appropriate tools to return your property to it’s preloss condition safely and effectively.
2. Water Damage Continues After Extraction
It may be tempting to breathe a sigh of relief once water has been extracted from your property, however, be wary and know that moisture likes to hide. Additional inspections are performed after the water extraction process to confirm the extent damage has occurred. This helps to remove the potential for mold growth. Mold can cause damage to the structural components of a home, leading to serious consequences. Make sure a mold prevention expert inspects your property post clearance to ensure no mold growth has transpired.
3. Attic Spaces Are Cause for Concern
Most common water damage sources include roof leakage and gutters malfunctioning, meaning your attic is at a higher risk for water damage. Have your attic space inspected regularly by water damage professionals to make sure any small leak doesn’t turn into a serious problem.
If your home is flooded, or suspect of water damage, call SERVPRO® of Studio City / Valley Village (818) 508-7282. All forms of water damage require immediate attention to minimize further losses. We will help you stay safe and protect your assets.
5 Common Types of Smoke Damage
1/12/2022 (Permalink)
Kitchen fire damage.
Depending on the substance that a fire consumes determines the type of smoke damage which occurs. Prior to inspection, in the initial call, we may ask what burned or request photos to get a better grasp on the extent which fire and smoke damage occurred. Below are some common types of smoke damage SERVPRO of Studio City / Valley Village may inquire about.
- Tenant Smoking
This is the most common type and is caused by residents that smoke. In multifamily buildings, property managers / owners deal with these odors on a regular basis. This smoke can cause a great deal of damage to the structure, from unpleasant odors to surface damage. Smoking damage typically requires intense cleaning.
- Protein Smoke Damage
Second to tenant smoke kitchen fires are the most common. They typically produce protein smoke. Protein smoke damage occurs when food burns and clings to wood or painted surfaces and has the potential to discolor the surfaces it affects permanently.
- Wet Smoke Damage
This smoke damage occurs when a fire is slow burning with a low temperature. It is one of the more difficult forms of smoke damage to address and is sometimes the hardest form of smoke damage to clean. It tends to be sticky and thick, and latches to almost all surfaces.
- Dry Smoke Damage
Usually, this is one of the easier forms of smoke damage to take care of. It is nearly the opposite of wet smoke damage and occurs from high-temperature fires. This damage produces finer particulates, however, if it lands on porous surfaces this will make it more difficult to clean up.
- Petroleum Smoke Damage
When an oil-based substance is burned, petroleum smoke damage occurs. This smoke is darker and lingers on nearly all material it comes in contact with, and often stains surfaces.
What To Do When Your Property Floods
12/28/2021 (Permalink)
Hydrometer Reading by SERVPRO Technician
Property damage adds up fast. Whether you are dealing with a burst pipe or a flash flood, water fills up your house within minutes and spreads through each room, causing significant structural damage. Know what to do when your property floods.
Stop the Water Supply
Try to identify the source and prevent additional flooding from happening. It is important to remember to stay safe. If the cause of loss is in unsafe area call a professional to assist you.
If the leak is coming from a flash flood or natural disaster, there could be little you can do to stop the flow of water. However, you may be able to slow the water down. A best practice method for minimizing impact is to start from the bottom and work your way up. If you can, try to place sandbags around the base of your external doorways. This is a good method to reduce flood impact.
Reach Out to a Professional
Remember you are not alone. We are here to help. When the unexpected does happen count on SERVPRO of Studio City / Valley Village to guide and support you through the recovery process and help get your home or business back up and running again as quickly as possible.
Choosing the Right Water Restoration
12/27/2021 (Permalink)
SERVPRO Project Manager performing inspection.
A professional water damage company offers many benefits to both business owners and homeowners. Licensed work is one of the biggest advantages of hiring a water damage restoration company as they are licensed under local government. This means that their methods of restoration have been reviewed and are legally accounted for. Post work being performed, should you find some problem with the electrical restoration or other physical repair work, then you can easily locate the agency and request additional repair work. Government Agency registration is one of the most important aspects of a professional company and is of immense benefit to clients.
- Reputation is important! Review the online reputation of the selected water damage restoration company you go with. Do not choose a company under the radar, but one with an established presence on the web and in the community.
- Tried and true, effective and fast protocols. Immediate action during emergencies proves the reliability of any emergency remediation service.
- Well established and fully geared. SERVPRO of Studio City / Valley Village has the infrastructure to handle any sized loss, commercial or residential.
- Best Working Tools and Resources. One advantage of a licensed water damage company is that they are likely to have access to the best tools of the trade. This is because a licensed agency will be able to apply for authorial permission to get some of the best water damage control equipment that is available in the market. All in all, opting for a well renowned water damage company is a sure way to restore your home effortlessly.
Whether it is a natural flooding incident or some other flooding damage, water damage poses some major risks to your home. By hiring a professional water damage company, you will not only minimize risks but also ensure you the restoration services are handled correctly.
Holiday Emergency Services
12/23/2021 (Permalink)
SERVPRO equipment setup
With holidays coming and going throughout these winter months SERVPRO of Studio City / Valley Village knows that these times are the worst possible moments to deal with the headache of a fire or water loss. Everyone should be with their loved ones this holiday season. We would much rather everyone be with their loved ones celebrating the joyous season. However, disaster waits for no one and never occurs at convenient times.
We are here to help! Even on holidays our teams are available and working around the clock. No job is too big, too small, too far, and too much of a hassle for us to handle. We have the infrastructure to handle any sized loss. If you suffer from a holiday water and/or fire loss this holiday season, be sure to call the professionals at SERVPRO first.
Choosing the Right Restoration Company
11/3/2021 (Permalink)
Crew cleanup.
Companies which are local to your area are usually the most accessible in emergencies. Local restoration companies understand your area better, allowing them to trace the common causes of damages in your area quickly. Local professional restoration companies often find the cause of loss faster than other companies.
Vet your chosen restoration company and make sure they are licensed and insured. If they are uninsured and not licensed, they are not professional. Before hiring anyone ask for their credentials. A reputable/transparent company will have their credentials readily available and be happy to share. Being licensed means the company has met the regulations for their profession and are currently not in any legal disputes.
Confirm the Company’s availability. The more time that transpires the more damage will occur. Over time water can cause more wood rot and structural damage can occur. When having remediation work performed make sure to receive an appropriate timeline of when the work will transpire/finish.
Hiring a damage restoration company for your home or business is a stressful decision, especially when speed is of the essence. Choose a company that holds its proper certifications, is local, available, and meets insurance requirements.
Round the Clock Emergency Services
10/20/2021 (Permalink)
SERVPRO team on jobsite.
SERVPRO is known for being “faster to any size disaster,” commercial or residential. When compared to other restoration companies SERVPRO of Studio City/Valley Village is not only on site the fastest. We also maximize our efficiency while on the job to make sure we are fastest at getting you back into your home or place of business as well. Why SERVPRO? Because we understand what it means to be the leader in restoration not just in our city but across the nation, being a company that is available 24/7 we are truly around the clock. SERVPRO of Studio City/Valley Village has a professional always on call to make sure we are ready to jump into action no matter what time it is or what the job call may be! You will never have to worry about what time your emergency may happen knowing that we will be there for you immediately.
We Are The Professional Water Damage Experts
3/26/2021 (Permalink)
Call SERVPRO Today
There’s a number of ways for property damage to happen but most often it is from the result of excess water. The particular reason for the circumstance of water damage can be so many different things. Some of them included are caused by rainstorms and internal property issues like a pipe burst.
Do act fast in making the call to seek a professional like ourselves at SERVPRO, if you think you have experienced water damage to your property because the water will spread quickly, and the longer it’s left untreated, the damage could get worse. The affected areas can become rotted, warped, and could possibly be affected by mold growth.
Also, trying to restore the damage yourself is not the best course of action in such a situation. Give us a call. We offer a range of services for customers suffering from water damage for residential and commercial properties. We are available 24 hours a day seven days a week.
Texas Winter Storm 2021
3/23/2021 (Permalink)
Here is our incredible team in Texas up early to serve and respond to our Texan customers in their time of need.
Texas, our team has arrived to help the state after the freezing storm. We have deployed over 200 people to help. We have over 1 million dollars worth of equipment on hand to dry out the damage. We want to help get your commercial or residential property dried out if you have suffered any water damage.
Our team has mobilized to provide best-in-class production, service, and discounted pricing for Commercial and Industrial clients.
Thank you to all Insurance Adjusters, Insurance Consultants, and Independent Adjusters for working so hard to get Texas up and running!
If you need assistance please email texascatteam@SERVPROwestcoastdrt.com
Here is our incredible team in Texas up early to serve and respond to our customers in their time of need. We want to send a big special thanks to our team members for all their efforts, working long hours providing every single customer the best white-glove service. We see you and appreciate everything you are doing to make a difference in people's lives. This is what One Team is all about!
Texas, we know Mother Nature is challenging us during this time but know that we are here for you. We doing everything we can to restore your homes and businesses. Thank you for being patient with us as we are working long hours providing white-glove service to each and every one of our customers.
Water Damage: Five Things To Know
3/22/2021 (Permalink)
A pipe burst just happened in your California home and you might be wondering what to do next and how to avoid water damage. There are a few things you should know to prevent long term problems after flooding:
- Damage Can Happen Numerous Ways
A waterline may break, a storm could lead to flooding, or you might have a leaky seal around a window. No matter what type of water damage you could be worried about, a SERVPRO professional should still be able to help. Give us a call!
- Repairs Should Be Taken Care of Quickly Once Discovered
Any time you have any water damage, whether, from a pipe burst or roof leak, it’s important to make repairs as quickly as possible. A quick cleanup may help save your home from more costly problems long term.
- Untreated Damage Can Cause Long Term Problems
Fix all the damaged areas as soon as possible. Putting off repairs can lead to additional issues like warped wood or mold growth.
- Affected Areas Can Be Restored
Remember that no matter how bad the damage may appear at first, a restoration company should be able to conduct cleanup and repairs. With a little time and work they can soon have the space looking “Like it never even happened.”
- A Professional Can Help
Anytime you think you may have flood water issues of any kind, call SERVPRO for details. We are here to help!
My Kitchen Still Smells After the Fire Damage Gets Cleaned Up. Why is that?
3/16/2021 (Permalink)
SERVPRO Can Help Remove Odors in Your Kitchen
Fire damage from cooking is also known as a protein fire is one of the most common fire losses in residential properties.
Particular actions need to happen to make sure fire damage in the kitchen from this type of loss. This actively demonstrates that the first and foremost thing to do is wiping down all surfaces in the vicinity with a cleaning agent with a solvent base to release the greasy residue's grip.
Odor control methods are also a part of this type of mitigation. Cleaning lessens the pungent odor, SERVPRO techs usually have to do a multilayered approach for complete scent elimination using methods such as:
- Thermal fogging
- Hydroxyl generators
- Sealants over painted walls and ceilings
Should I File A Claim?
1/12/2021 (Permalink)
When you've had water or fire damage in your property one of the questions to ask is should I file a claim.
A claim whether how big or small gets on your record so it is important for a company like SERVPRO to perform a FREE damage assessment to you property to determine the scope of work. Once that claim is filed there is no turning back and that is why it is important to have a SERVPRO expert inspect the property for FREE to provide you the best guidance about your damages.
SERVPRO will perform a moisture mapping of the property to determine the extent of the damages or a fire damage inspection report to determine which areas of the property are affected.
SERVPRO is also an insurance preferred vendor by major insurance companies like State Farm, Farmer's Insurance, AAA of Southern California, Mercury Insurance, Nationwide Insurance, Travelers Insurance, The Hartford, CHUBB and many more.
Once next steps are determined SERVPRO will do all the heavy lifting for you to help restore your property "Like it never even happened." We are a full service restoration company that does mitigation, remediation, abatement, packout and construction for all your restoration needs. We're available 24/7 every day so just give us a call and someone will be there to assist you.
For a FREE Damage assessment please call us at (818) 508 - 7282.
Preventing HVAC Water Damage in Your Home
12/17/2020 (Permalink)
Your Heating, Ventilation, and Air Conditioning (HVAC) system can cause extensive water damage if it’s not maintained correctly. Common causes of HVAC water damage include a clogged drain, frozen evaporator coils, and pipes that are not connected correctly.
Here are some tips to help you prevent HVAC water damage in your home:
- Change the HVAC filter regularly
- Clean the condenser
- Maintain the condensation line and the overflow drain pan
Knowing how to prevent AC from leaking is sometimes not enough to prevent your unit from causing water damage. When leaks occur, the moisture promotes mold growth that can contaminate the air in your home. If you experience HVAC related water damage be sure to contact SERVPRO of Studio City/Valley Village for immediate restoration.
How to Prevent Mold Growth in Your Closets
12/8/2020 (Permalink)
Mold can grow anywhere in homes, including closets. Moisture can accumulate in closets, providing a breeding ground for mold growth.
- Make sure that clothes are completely dry before storing them in closets. The moisture in clothing can accelerate mold growth.
- Don’t store items on the closet floor to prevent trapping moisture underneath them.
- Empty, clean, and dry closets thoroughly on occasion. Doing so ensures you keep them fresh and aired out, reducing the possibility of mold growth.
- If you have a humidity problem in your home, use the air conditioning unit or a dehumidifier to remove excess moisture from the air.
Don't let microbial growth take over any part of your home! Make sure to regularly check damp places and help them dry out if you can. If you experience mold call SERVPRO right away.
Holiday Restoration Experts
11/27/2020 (Permalink)
With holidays approaching rapidly we at SERVPRO of Studio City/Valley Village know this would be the worst possible time to have to deal with the headache of dealing with a water or fire loss. We would much rather homeowners and business owners be with their loved ones celebrating the happy season. But disaster waits for no one and more than likely never happens at the best time.
Don't be afraid to call us! Even on holidays our teams are available and work around the clock. No job is too big, too small, too far, and too much of a hassle for us to handle. If you suffer from a holiday water and/or fire loss this holiday season be sure to call the professionals at SERVPRO first.
The Best of the Best
11/3/2020 (Permalink)
Water and fire restoration companies can seem like they are a dime a dozen. It's hard to know which ones you can fully trust based on a quick Google search because they all promise the same thing. But at SERVPRO of Studio City/Valley Village we have years of experience in our community.
When it comes to water, fire, mold, or storm restoration our crews and office staff are the best of the best. Every person is IICRC certified, has continual education courses, and is prepped for any level of damage when a call comes through to our office. We work closely with insurance companies and brokers as well as property managers who trust us completely when they have a client call up with an issue.
You can trust SERVPRO to make it "Like it never even happened."
SERVPRO of Studio City/Valley Village
10/5/2020 (Permalink)
Water and fire restoration companies can seem like they are a dime a dozen. It's hard to know which ones you can fully trust based on a quick Google search because they all promise the same thing. But at SERVPRO of Studio City/Valley Village we have 10+ years of experience in our community.
When it comes to water, fire, mold, or storm restoration our crews and office staff are the best of the best. Every person is IICRC certified, has continual education courses, and is prepped for any level of damage when a call comes through to our office. We work closely with insurance companies and brokers as well as property managers who trust us completely when they have a client call up with an issue.
You can trust SERVPRO to make it "Like it never even happened."
Stop The Spread of Germs!
3/31/2020 (Permalink)
Do your part to stop the spread of germs!
Here are some helpful tips to prevent the spread of germs. This is to help prevent the spread of respiratory diseases. The first tip is to avoid close contact with people who are sick. If you feel any ill symptoms, make sure to cover your cough or sneeze with a tissue, then throw the tissue in the trash.
Another helpful tip to avoid getting germs to attack into your immune system is to avoid touching your eyes, nose, and mouth. Also, clean and disinfect frequently touched objects and surfaces. Some more tips include staying home when you are sick, except to get medical care. Wash your hands often with soap and water for at least 20 seconds is one of the important ways to spread germs.
Another way to fight germs in your home or business is to call SERVPRO to professionally disinfect and clean it for you. Call us anytime! We are here to help!
Leave It To The Professionals
3/31/2020 (Permalink)
SERVPRO at your service!
We have been busy disinfecting to make a clean and safe environment for our customers! Not all heroes wear capes. We just try to do our part for the community. Our SERVPRO team follows the process of proper donning and doffing of PPE when entering and exiting the decontamination chambers. The decontamination chamber is a three-stage chamber consisting of; clean room, decontamination chamber and equipment/dirty room. We used hospital-grade disinfectants called SERVPROXIDE.
Our SERVPRO team utilized foggers for the decontamination of areas before cleaning was performed. 5-10 minute dwell time for high contact, non-porous surfaces. 60 minute dwell time for all porous surfaces. Our team decontaminated up to 8 feet of high contact areas. We cleaned and removed containment upon completion of cleaning.
Working From Home? Here Is Our Guide To Staying Productive And Being Successful
3/31/2020 (Permalink)
As coronavirus changes the daily lives of Americans, lately many of us get the privilege to work from home to be safe. There are certain perks to working from home. You officially have the shortest commute and your meetings do not happen in the conference room. But, if you are not careful, working from home can also come with some downsides. If you are the type to get distracted easily, do not worry, there is hope.
Here is our guide to staying productive. Want to know if they work? Well, this blog you are reading right now was written from home sweet home.
1. Get an office. Set aside a whole room or a portion of your home that is for all business and only business. Your bed would not be the ideal location to set up your office because that is where you sleep.
2. Get rid of background noise. Be aware of how productive you are while listening to music. Playing music all day helps some people while it can distract others. So, find out which one you are.
3. Break a sweat! Since gyms are shut down in California for a while due to the Covid-19 virus outbreak, make it apart of your job to set aside about 30 minutes to an hour to get your body moving at home. Working from home can reduce the amount of calories we burn in a day. You can still workout outside in nature. You could even throw on workout video to your liking on YouTube. So, grab that jump rope, some light weights or both. No excuses.
4. Keep essentials in your workspace. Keep items such as snacks, coffee or a cozy sweater near your desk. This is a way to prevent you from getting up to grab something and encountering who-knows-what distractions around the house.
5. Know when to take a break. When your home is also your office, it can feel like you are always working. Decide when you are done for the day, and stick to it.
6. Communicate! Make sure to stay in communication with people throughout the day. Chat with colleagues, schedule phone meetings or even check in on Zoom. This will make you feel less lonely and it will also make you feel like an asset to the company you are working for.
7. Get Dressed. Keep your outfit casual and comfortable, but not in the pajama family. It might sound unnecessary, but you will feel more professional, and you will be prepared if a last-minute meeting comes up.
8. Keep things clean! Make sure to always have your workspace clean by the end of the day, so when you come back to it the next day, you are ready to work without clutter. Also doing this will help reduce trash from piling up.
9. Look at the perks of working from home. You are home during the day. Do you realize what that means? You save on gasoline because you don't have to drive to the office. Most importantly, you won't get anyone sick if you come to work with a sniffle. The more you enjoy working from home, the more you will enjoy your job. Now, get back to work!
Follow us on our Social Media pages!
3/18/2020 (Permalink)
Do you already follow us on our social media pages? If you have not done so already, come find us on Twitter, Facebook, LinkedIn, and Instagram! We aim to provide great content by giving everyday helpful tips, showcasing our work and just keeping it fun overall. Some of our posts include the science of identifying and eliminating odors can be tricky, but as professionals in deodorization, we can take care of it. Some other examples of what we post are many emergency preparedness tips and showing before and after photos. We also like to share the jobs we’ve done in the past in cities such as Los Angeles, Century City, Hollywood, Downtown, Bakersfield, Sylmar, and just all over the West Coast. What would you like to see us share on our pages? Let us know! We would love to hear from you.
Here are the links to our pages:
Facebook: click here
Instagram: click here
Twitter: click here
LinkedIn: click here
Like It Never Even Happened!
11/25/2019 (Permalink)
Our technicians are proud to work for us and with you!
Like it never even happened! How many other restoration companies can say that? At SERVPRO of Studio City/Valley Village we take pride in knowing that when you call us we hope to never see you again unless it's in a community setting! Our entire goal as a water and fire remediation company is that in your most stressful hour we are there for you to reassure you that you have chosen the most professional and knowledgeable company possible. Between our office staff, our field technicians, and our CEO you should feel as if you have gotten the white glove treatment from us at SERVPRO. To make a water or fire damage "like it never even happened!" is tough work but we are here for it and you can trust the big green trucks when they pull into your driveway!
Our Promise To You - The Homeowner
9/30/2019 (Permalink)
You would think this questions would be easy but it isn’t. In your city there could be dozens of restoration companies that you could choose from. Our top competitors include 911 Restoration, Restoration Management Company, Service Master, etc. Most of the time your insurance agent will recommend a restoration company to you, but sometimes you might want to take research into your own hands and that’s why we are here to let you know that SERVPRO is not only the best but SERVPRO of Studio City/Valley Village is the only place you need. We work hand in hand with you to make sure that you are understanding of everything happening in your home and what your next steps are. We also communicate with your insurance agent to keep them in the loop about the work we are performing. We promise you will never be in the dark about what our technicians are doing and when you will be back to living like normal.
Community Lives in Us
3/27/2019 (Permalink)
Our extreme response team!
SERVPRO of Studio City/Valley Village wants to serve our communities in the best way possible; we participate in our city chamber events, love to sponsor the Boys & Girls club, and you can catch us at all the emergency readiness preparation meetings. We find it necessary to be connected with those surrounding us and not only show up when there is a loss or disaster. . It’s very important that we are not just another company entering your home but we are truly someone that you would trust to take care of you when a not so happy situation happens. Our previous clients have loved the work we provided and wish it wasn’t under bad circumstances and we take true pride in being involved. If you have a community event you think we would fit in please feel free to reach out, we want to benefit anyone anyway we can!
Faster To Any Size Disaster
3/21/2019 (Permalink)
Our crews ready for the day with proper PPE, always!
SERVPRO is a leader in the restoration industry and its professionals are faster to any size disaster. SERVPRO of Studio City/Valley Village is a trusted leader in the restoration industry and we pride ourselves on truly being available 24/7 to all of our customers. We understand that a fast response is very crucial and can change the outcome of any water loss, this helps to minimize the damage and the cleaning and restoration costs. Every situation is different and we take our professional time to act quickly but within reason to make sure all losses are handled properly. Our clients can rely on us to get crews mobilized and in action, and get there faster to any size disaster. No matter how big or small you think your loss is you should always call a SERVPRO professional.
Vendor Qualifications & Professionalism
3/18/2019 (Permalink)
A fun night filled with go-karts thanks to our fellow vendors saying thank you for our business.
SERVPRO of Studio City/Valley Village only uses the best of the best when it comes to vendors that we bring in on clients claims. Whether it’s a fire claim and we have to bring in someone to clean the smoke smell out of your clothes, or a storage pod after a water damage to make sure other items are not involved we only trust sub vendors that we hold to SERVPRO standards. We treat clients like family and we want all of them to know that their claim is just as serious as the next, no matter the damage done or the size; everyone is important and will be treated as such. We also expect the same from our vendors when they interact with any customers and are proud to be working with them, if you ever experience water, fire, or mold damage you should always call SERVPRO for immediate assistance.
Around the Clock
3/12/2019 (Permalink)
Our crews jumping into action!
SERVPRO is known for being faster to any size disaster, commercial or residential. When compared to other restoration companies SERVPRO of Studio City/Valley Village is not only on site the quickest but maximizes the job to make sure they are faster when also getting you back into your home or place of business. Why SERVPRO? Because we understand what it means to be the leader in restoration not just in our city but across the nation, being a company that is available 24/7 we are truly around the clock. SERVPRO of Studio City/Valley Village has a professional always on call to make sure we are ready to jump into action no matter what time it is or what the job call may be! You’ll never have to worry about what time your emergency may happen knowing that we will be there for you immediately.
IICRC
3/5/2019 (Permalink)
IICRC, the Institute of Inspection, Cleaning and Restoring Certification, is a nonprofit organization that develops and publishes standards detailing the proper procedures for safe cleaning and restoration. SERVPRO of Studio City/Valley Village prides ourselves on having our technicians as well as office staff to be IICRC certified. Being up to IICRC standards allows all of our employees to have the best knowledge industry standard training giving each and every one of our customers the best service. We are constantly holding classes for employees and professionals be up to date and work towards new certifications in areas such as: Applied Structural Drying, Commercial Drying, Fire and Smoke, Mold Removal, etc. This helps us to ensure that no matter what situation clients can always rest assured that they are choosing the best restoration company.
Why SERVPRO of Studio City/Valley Village
2/18/2019 (Permalink)
Our field technicians out on the job.
Studio City/Valley Village is the fourth franchise owned by Team Reed. Having the scale to own a fourth territory allows us to have the best in class service providers. We have increased our capacity to over 35,000 square feet of warehouse and office space and provide a range of services including restoration (fire, water, mold), content cleaning, storage, packout and more. We continue to support the local community of Studio City / Valley Village. After the acquisition we have earned the highest designation, Extreme Response Team which allows us to travel assist other communities during a disaster event. The ERT designation is earned by less than 1% of all franchises within SERVPRO. If you ever experience water, fire, or mold damage call us any time and our friendly and professional staff will be available to help you.
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